1 week ago

Photocopier Field Service Engineer

York 26.5K - 26.5K Permanent

Job Reference: BBBH39690_1642246481


I have a fantastic opportunity to work for a market leader within the print and document management industry. My clients are looking for skilled Photocopier engineers to cover areas within York / North Yorkshire . Please only apply if you are from the industry and also happy to cover this area.


Responsibilities:

  • Providing the very best service levels to our clients at all times
  • Responding and arriving on clients site promptly and within set SLA response times
  • Repairing any reported device mechanical & i.t. issues, plus provide regular scheduled preventative maintenance calls on equipment
  • Keeping up to date with all manufacturer service bulletins
  • Networking equipment including scanning & document management solutions on all new multi-functional devices sold throughout the product range
  • Take responsibility for all parts stock
  • Providing remote technical phone support to clients, attempting to resolve any problems by phone
  • Time management and fast pace is essential as is being a quick learner, with hands on training


Skills/Experience Required:


All candidates must have experience as a field based engineer and be enthusiastic, polite, mechanically and i.t. literate, highly organized, plus have good customer communication skills. Problem-solving and identifying faults on mechanical equipment in addition to i.t. issues, is an essential skill for this role whilst full training will also be provided on-going.


Package


Basic is up to £26,500
Car
Bonus 10%
26days holiday + bank holidays
Pension
Training and development.


For further details and to apply for this role should you meet the above criteria please email or click apply

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